Single game tickets

[huskie3]

Those are start at prices, I believe NEZ are 200 or 250.

[BambooRdApp]

$65 for Citadel is due to Family weekend..they will sell out easy. I have a daughter that is a junior so I am in App. St. Family FB group
Parents are freaking out that they will not be able to see their babies at the game for Family Weekend.

Thought it was smartove by ticket office to consider supply and demand.

I get that it’s Family Weekend, but still. If you know someone in need, I’ve got two in 212 that I’m not using.

I do not. I just see on the app St family page. There is a Facebook page Appalachian State Ticket Exchange you can post the tickets if you want to offer them up

[mike87]

Seems like they could have broken this down into more tiers. Miami had I think 4 different groups. After the $2500 group, they could have done $1500-2500, then $500-1500, then $500 and below. We juuust missed Friday; we did $2200 this year lol. Gonna be chaos Monday morning.

I will be shocked if they make it past Friday.

As of lunch today they are still selling them. East side is all that's left and going fast. Yosef's having a good day today at $150 a pop.

[ASU3432Mi]

Trying to call ticket office since 8:50 AM. Cannot get through and it's after 10.

[AppSt94]

Trying to call ticket office since 8:50 AM. Cannot get through and it's after 10.

Did you leave a message?

[ApexASU]

Same, trying to call in since 9:00. Called over 75 times between two of us. Message says calls taken in order and then eventually disconnects or message says you can leave a message and then disconnects without being able to leave a message. Process this year seems like it is not working well as all. I know staff is working as hard as they can and is much appreciated. Phones were down on Friday, maybe same today. If App wants to have big games on campus in the future, they need a major improvement in their ticket office process. This is really annoying. We are long time season ticket holders and trying to get two additional tickets for our son and daughter in law who are also App grads. Hope the process improves.

[bmeudy]

Same. Get the recording but unable to leave message...

[ASU3432Mi]

No way to leave a message. Very aggravating.

[App1995]

I had the same problem and pressed ‘0’ during the recording and it allowed me to leave a message. Just waiting for the call back…

[ApexASU]

161 calls and finally got thru. Ridiculous!!!!

[yikas1]

Has anyone ever heard of a lottery? This reminds me of the old Ticketmaster calls of the 80's. Schools in the 21st century don't operate in prehistorics. All this for an overpriced ticket against an overrated arrogant university with a washed up coach.

[bmeudy]

This is another example of where we need better automation. No reason why we can't do all of this online via our ticketing system.

[ArmantiWaterSafety]

These are the kinds of frustrating things that make people not want to spend the money the next time.

It seems we are light years behind in ticketing technology. Paciolan was touted as a step forward but I haven't noticed any positive changes. I didn't try to get tickets for this but reading this thread makes it clear that even when we know demand is going to be high, we don't seem to do anything to ensure our resources can handle the increased demand.

Legitimate question: Do we just accept the fact that the system is going to fail because it's only for one game and we can't justify the expense because we don't see us having more games like this in the near future?

[huskie3]

I figured this may be a problem so I purchased additional season tickets to avoid the headache. The other games I will give tickets to friends.

[T-Dog]

We'll probably see a press release later today and tomorrow touting the UNC game is sold out which will include platitudes about how dedicated our fans are, this is the result of winning football, etc.

[BambooRdApp]

161 calls. That is dedication to the cause!!

[T-Dog]

Just wondering, when I called last week about away game tickets, I was on hold for 4 minutes and listened to Hi Hi Yikas as many times as it could fit in 4 minutes. Was the hold feature not working or were just too many people on hold?

[mike87]

My understanding is there were legitimate power outages on Friday. Once it went sideways and they started playing catch-up I'd imagine things snowballed. But it sounds like at 4:00 they turned off the lights and went home for the weekend hoping for the best on Monday and that wasn't the ideal plan. I'm sure campus IT will show up on Wednesday and fix the problems.

[Saint3333]

No we need a request period and every Yosef Club member and season ticket holder get one week to select games they want. It’s logged into a database and tickets are allotted based upon priority points, max tickets by donation level (I.e. 6 at the $2,500 level).

Then the following week singles are open to the general public.

This is how a first class operation would be run.

[AppSt94]

No we need a request period and every Yosef Club member and season ticket holder get one week to select games they want. It’s logged into a database and tickets are allotted based upon priority points, max tickets by donation level (I.e. 6 at the $2,500 level).

Then the following week singles are open to the general public.

This is how a first class operation would be run.

Not a bad idea. I would suggest running that up the chain with an email to Patrick Ransdell.