Problem Accessing Tickets

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saxyappy
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Problem Accessing Tickets

Unread post by saxyappy » Wed Jul 27, 2022 3:30 pm

Anyone else having a problem logging into their season ticket accounts? Was working fine for me yesterday (and weeks before), now it's saying "The email address/account number and password combination you entered did not pass security. Please re-enter your email address/account number and password." I know my info is correct and the password reset function won't work either. I'll call tomorrow, but wanted to see if anyone else is having a problem. Maybe they're populating parking passes and have it offline? Thanks.
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ArmantiWaterSafety
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Re: Problem Accessing Tickets

Unread post by ArmantiWaterSafety » Wed Jul 27, 2022 3:48 pm

I'm not having any issues at the moment but I hope your reasoning is correct!

AppSt94
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Re: Problem Accessing Tickets

Unread post by AppSt94 » Wed Jul 27, 2022 3:51 pm

No issues for me.

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Re: Problem Accessing Tickets

Unread post by Appst86 » Wed Jul 27, 2022 4:17 pm

I can't get to the login screen. It worked fine earlier today.

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Re: Problem Accessing Tickets

Unread post by AppSt94 » Wed Jul 27, 2022 4:43 pm

“You have no frame of reference here, Donny. You’re like a child who wanders into the middle of a movie …”

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Re: Problem Accessing Tickets

Unread post by mountaineerman » Wed Jul 27, 2022 7:42 pm

saxyappy wrote:
Wed Jul 27, 2022 3:30 pm
Anyone else having a problem logging into their season ticket accounts? Was working fine for me yesterday (and weeks before), now it's saying "The email address/account number and password combination you entered did not pass security. Please re-enter your email address/account number and password." I know my info is correct and the password reset function won't work either. I'll call tomorrow, but wanted to see if anyone else is having a problem. Maybe they're populating parking passes and have it offline? Thanks.
I had this problem today . I used google auto fill in and it wouldn’t work. I erased it and filled it in manually it it worked.

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saxyappy
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Re: Problem Accessing Tickets

Unread post by saxyappy » Wed Jul 27, 2022 8:01 pm

mountaineerman wrote:
Wed Jul 27, 2022 7:42 pm
saxyappy wrote:
Wed Jul 27, 2022 3:30 pm
Anyone else having a problem logging into their season ticket accounts? Was working fine for me yesterday (and weeks before), now it's saying "The email address/account number and password combination you entered did not pass security. Please re-enter your email address/account number and password." I know my info is correct and the password reset function won't work either. I'll call tomorrow, but wanted to see if anyone else is having a problem. Maybe they're populating parking passes and have it offline? Thanks.
I had this problem today . I used google auto fill in and it wouldn’t work. I erased it and filled it in manually it it worked.
Thanks for the tip. I tried it manually and it unfortunately didn't work still. Not sure what's going on, never been a problem for me before.
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Re: Problem Accessing Tickets

Unread post by wb247 » Wed Jul 27, 2022 9:17 pm

mountaineerman wrote:
Wed Jul 27, 2022 7:42 pm

I had this problem today . I used google auto fill in and it wouldn’t work. I erased it and filled it in manually it it worked.
With the yosef login, I always have an issue. I figured out it was adding a space at the end of my username. Let Google populate the login and then check to see if there is a space at the end of your username. Now I have no problems, other than an added step.

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Re: Problem Accessing Tickets

Unread post by saxyappy » Thu Jul 28, 2022 9:06 am

Update: My account became unlinked somehow. Anyway, I had to re-enter info from the office to link it back together. Just following up in case it happens to anyone else. It was weird, I was able to get to my donations but not the tickets.
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Re: Problem Accessing Tickets

Unread post by AppSt94 » Thu Jul 28, 2022 9:12 am

saxyappy wrote:
Thu Jul 28, 2022 9:06 am
Update: My account became unlinked somehow. Anyway, I had to re-enter info from the office to link it back together. Just following up in case it happens to anyone else. It was weird, I was able to get to my donations but not the tickets.
So there is nothing in your Order History? That is weird. My stuff is there, minus parking.

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Re: Problem Accessing Tickets

Unread post by saxyappy » Thu Jul 28, 2022 9:13 am

AppSt94 wrote:
Thu Jul 28, 2022 9:12 am
saxyappy wrote:
Thu Jul 28, 2022 9:06 am
Update: My account became unlinked somehow. Anyway, I had to re-enter info from the office to link it back together. Just following up in case it happens to anyone else. It was weird, I was able to get to my donations but not the tickets.
So there is nothing in your Order History? That is weird. My stuff is there, minus parking.
It's working again now that it's re-linked. I can see everything like before.
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Class of 2003 :geek:
Go Apps!!!

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Re: Problem Accessing Tickets

Unread post by AppSt94 » Thu Jul 28, 2022 9:21 am

saxyappy wrote:
Thu Jul 28, 2022 9:13 am
AppSt94 wrote:
Thu Jul 28, 2022 9:12 am
saxyappy wrote:
Thu Jul 28, 2022 9:06 am
Update: My account became unlinked somehow. Anyway, I had to re-enter info from the office to link it back together. Just following up in case it happens to anyone else. It was weird, I was able to get to my donations but not the tickets.
So there is nothing in your Order History? That is weird. My stuff is there, minus parking.
It's working again now that it's re-linked. I can see everything like before.
Great. It has to be all IT related. I’ve lost some of my priority points.

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Re: Problem Accessing Tickets

Unread post by Appstate88 » Thu Jul 28, 2022 11:00 am

Looks like we just a few shy of 6000 Yosef Club members. Logged into my MAF account priority points page and it is showing 5993 YOSEF members. Not sure if the number represents everyone that has ever contributed or current active members.
GIVE 'EM HELL APPS!

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Re: Problem Accessing Tickets

Unread post by A2534 » Thu Jul 28, 2022 3:22 pm

Appstate88 wrote:
Thu Jul 28, 2022 11:00 am
Looks like we just a few shy of 6000 Yosef Club members. Logged into my MAF account priority points page and it is showing 5993 YOSEF members. Not sure if the number represents everyone that has ever contributed or current active members.
That's great news! Last time I looked we were around 4k members. Sounds like the push to grow is working. I'm assuming this included student YC members also.

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