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Yosef Club giving
Posted: Mon Feb 27, 2017 5:14 pm
by scatman77
I checked my Yosef Club account online and found an error. I had called back in January to set up my bank draft and somehow the total for the year got doubled. As much as I'd like to give that much I cannot. I've emailed them to get it cleared up, but just letting the group know that if you're doing bank drafts you may want to check in.
Re: Yosef Club giving
Posted: Mon Feb 27, 2017 5:50 pm
by DaphneUrquhart
It's always a good idea to check. I'm set up to charge my credit card each month. Every month I check my account for two things - 1) did the monthly payment get made and 2) did only one monthly payment get made.
Direct questions to:
Alan Daniel
danielap@appstate.edu
828-262-8075
Re: Yosef Club giving
Posted: Mon Feb 27, 2017 6:50 pm
by scatman77
I got a reply back from Alan within 30 minutes detailing what went wrong, why, and how it was fixed. Very timely and professsionally handled! I was very impressed indeed since it was after 4:00 when he replied. Nice work, Yosef Club!
Re: Yosef Club giving
Posted: Tue Feb 28, 2017 1:46 pm
by Rick83
scatman77 wrote:I got a reply back from Alan within 30 minutes detailing what went wrong, why, and how it was fixed. Very timely and professsionally handled! I was very impressed indeed since it was after 4:00 when he replied. Nice work, Yosef Club!
Alan has been very responsive and helpful when I've had inquiries and YC issues. A great member of our team on the mountain.